TESTIMONIALS

Testimonials


Quality Discount Roofing                                                                                                                    November 14, 2016
3481 St. Augustine Rd. Jax., Fl 32207

To Whom It May Concern:

This letter is to inform you of the "quality" job George & his team, Jeremy and Lance completed on our rental re-roof. George's professionalism, honesty, and attention to detail was always seen as our roof job was executed.  Today's world is revolving so very fast and to find someone with these qualities is refreshing and much appreciated.

Hal, also was great to work with, returned our calls and answered all our questions.

Just wanted to inform you of this and give George a "PAT ON THE BACK" for caring about the job he does, as well as his care and concern for our neighbors, the Olson's, Michelle and Josh, their roof was done by another Quality Roofing team.  the trailer removal man pulled the loaded trailer repeatedly into the Olson's large palm tree trying to leave.  Without a moments hesitation George went over-unlike the Olson's own roofers, and resolved the trailer issue.  The truck and trailer quickly departed.

George genuinely cares about the impression left in everyone's mind about a Quality Discount Roofing job.  HE IS A GEM!

                                                                                                          Thank you once again,

                                                                                                           Donna & George P.


Customer Comments

It went very well.  Deadline was crucial, and Luther and the owner worked with us to complete the roof on time.

Customer Comments

Description Of Work:

there was a hole in the roof, or rather missing shingles, from a tree branch that was rubbing on the roof.  that was repaired, plus some work on the flashing.  In addition, Jerry cut the branches of the palm tree that were starting to rub on another part of the roof and he attached a shield so that the water would go into the gutter instead of sending a curtain of water in front of the front door.  he told us that the roof was otherwise in good shape and should be fine for another 10-15 years, which makes sense since it was replaced around 7 years ago.

The first quote was for 1/2 the price but we were told that was only to replace the shingles and if there was more damage it would be more.  since we did not know how long the shingles had been missing or how extensive the damage was, we were hesitant because we did not know what the final damages/invoice would be.

We never received the second quote but I was not holding my breath.  We were told that to replace the flashing, all of the siding would have to be removed and replaced, that there were several other spots where the underlying wood would have to be replaced and that they would have to install vents because there were none.  We subsequently found a big vent placed where it should be.

Quality Discount roofing was referred by a friend, but at this point, I was not expecting much.  Hal came to assess the situation and right away I felt that he was honest.  When Jerry came out, I got the same vibe; he was personable, hardworking, knowledgeable, and professional.  He did a thorough job and beyond (cutting branches that we were not charged for) and took the time to explain everything.

I am beyond satisfied with this experience and highly recommend Quality Discount Roofing.  Honest work for an honest price and as a bonus, really nice guys!

Customer Comments

Quality Discount Roofing put on an entirely new roof for me and they were fantastic overall.  Mr. Tim Bates came to the house to give me an estimate and he was on-time, courteous, and he respected my specific roofing issues.  He and the other Quality Discount Roofing bosses checked on the progress of my new roof periodically.  the crew they sent out to put the roof on was led by a gentleman named Victor Martinez.  They showed up early and they left late.  I was impressed with their desire to get the job done.  They were the epitome of hard working.  They were courtesy and professional at all times.  When I had any questions about paper work, such as with homeowners insurance forms.  I called Cheyenne at the office and she never failed to answer my questions.  You could just tell she knew what she was doing and she had done it before.  She was always courteous and polite to me but best of all she always knew the answer.  I was very pleased with the job that the roofers did overall.  The speed was very quick and the price they quoted and the actual price paid was very close.  I am a retired teacher and I would say that Quality Discount Roofing has earned an A+.

Customer Comments

Quality Discount Roofing, LLC, was highly recommended by Angie's List and also by our son's house inspector.l  QDR's sales rep Jimmy Soderlund met with us to evaluate our roofing needs and make recommendations with written estimates that included a Military Veterans discount (together with his personal "thank you for your service" handshake to my husband).  We were most impressed by Mr. Soderlund and his knowledge and genuine concern to ensure the right roofing system for our home and our budget.  We opted to go with a PBR metal roofing system, and Quality Discount Roofing did not disappoint.  Every member of the QDR team (Jimmy, plus Marty and Marshall who installed the roof) was professional, polite and attentive to detail, ensuring the workmanship and materials were of the highest quality.  And, most importantly, the job was completed on schedule and on budget, just as promised.

We are grateful to Quality Discount Roofing for making our decision to install a new metal roofing system as stress-free as humanly possible and for treating us as if we were QDR's most important client.
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